Voluntary code to protect business broadband users

Posted on Thursday 4th February, 2016 by

Ofcom is inviting internet service providers (ISPs) to sign its Voluntary Business Broadband Speeds Code of Practice, which provides business users with a similar level of protection to that enjoyed by consumers.

The Code will be effective from 30th September 2016. It requires signatories to provide business users with transparent and accurate pre-contractual information about broadband speed and to provide further information within seven days of the sale. Where speed problems cannot be resolved, business users must be allowed to cancel their contract without incurring a penalty.

Read more about the Code by clicking here

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